A New Us

A large Thai organization, one of the largest players in the high quality food ingredients industry, turned to APM to assist them in bringing their disparate business units from various mergers and acquisitions into a common organizational fold and culture. The organization suffered high turnover among the staff. Silos held conflicting outlooks and objectives. The management knew the staff did not enjoy working for the organization, and that this was hurting production and results while increasing costs.

We started by getting the leadership team together and helping them develop a strong shared understanding of where the organization should go and a mutual commitment to a five year strategy to get the organization there. This shared vision was supported by developing a new culture of empowerment and excellence and a plan for greater staff engagement. The leadership team became the role models for the new “way we do things here” across the various business units so that everyone was pulling in the same direction.

The organization now knows where it is going and what it will take to get there. They stand together behind common goals and a common way of doing things. Moreover they understand what everyone else is doing and why. While the business units retained a great degree of autonomy, this did not compromise the new unity of purpose.